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1. Do I have to live in Rock Island to sign up for Rock Island Parks & Recreation programs?
2. Will the program be held today, since the weather is questionable?
3. What is the fee if I want to only participate in a land or water aerobics class a few times a session?
4. Can I sign up for a fitness class after the session has begun and do I still pay the full price?
5. What is your refund policy for programs?
6. When do I need to register by?

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1. Where do I find available commercial sites and buildings?
2. How can I tell if the property I want to buy has environmental contamination?
3. How do I get my business site included in the list of available sites for development in the City of Rock Island?

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1. What are Citizen of the Year Awards?
2. Is there a standard nomination form and who do I submit a nomination to for Citizen of the Year?
3. Who selects the Citizens of the Year?
4. Has the City of Rock Island received environmental awards?
5. What types of awards has the City of Rock Island received?

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1. Do I have to hire a licensed contractor to do work on my own home?
2. How am I protected as a homeowner hiring a contractor?
3. Do I have to bring an older home up to current codes when remodeling?
4. What if I've made an alteration to my home without pulling a permit?
5. What if I need a permit extension?
6. Why would a Stop Work Order be issued?
7. Can the City waive a code requirement?

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1. How do I obtain a copy of my birth certificate, marriage license, death certificate or information regarding property taxes, traffic fines or court dates?
2. Where can I register to vote or obtain an absentee ballot?
3. How can I obtain a copy of a specific ordinance or is there an ordinance regarding...?
4. How do I obtain a copy of a police, fire or inspection report, and how long do I have to wait?
5. How do I address the Council at a Council meeting, or speak on an item on the printed Agenda?

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1. Who is my alderman?
2. When is the next City Council meeting, and where is Council Chambers located?
3. How can I contact my alderman?

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1. How can I contact the City Manager?
2. How do I place an item on the Agenda?
3. Who do I contact if I need to complain or compliment the City on services, an employee or a department?

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1. Is the contractor registration fee pro-rated?
2. Are there consequences of not obtaining the required Contractor Registration and permits?
3. Can I pull a roofing permit if I am registered as a General Contractor?
4. If a company has multiple divisions, does each division need to register separately?
5. Who is responsible for ensuring all subcontractors have the proper credentials?
6. What is the difference between a License and a Registration?

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1. Can the City assist me in finding how many potential customers are within my trade area?
2. If I am interested in starting a business in Rock Island; can the City help me determine how many similar businesses are located in Rock Island and the Quad Cities?

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1. How many city departments are there?
2. What are the city departments?

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1. What is the sales tax in Rock Island?
2. How do I sign up for water service?
3. Can I pay my water bill online?
4. Can I make payment arrangements for my water bill?

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1. Can residents still burn leaves?
2. Where do I call if I have a question about my ambulance bill?
3. How can I get a copy of a fire report?

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1. What is the age requirement to use the Fitness Room?
2. At what age can my child come to the Fitness Center without an adult?
3. Is it allowed to have children in the pool with water wings on their arms?
4. Can the Jungle Room be used by anyone?
5. Do you provide towels?
6. What is the cost to have my child in babysitting?

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1. What is the Freedom of Information Act?
2. Who can file a Freedom of Information request?
3. How do I submit a request for information, and what information do I include on my request?
4. Is there a fee for the requested information?
5. How long do I have to wait to receive the requested information, who will notify me, and where do I go to pick up the requested information?

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1. Do you sell gift certificates?
2. How far in advance are tee times allowed?
3. How old do you have to be to rent a cart?
4. What is the difference between cart path only and the 90 degree rule with carts?
5. Where can I find information about the kid’s golf programming?
6. What is your dress code for the golf courses and driving range?
7. Where can I find information about the kid’s golf programming?

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1. Does the City offer a Recycling Program?
2. Does the City own hybrid vehicles?
3. Is there a place in the City to charge an electric vehicle?

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1. Which buildings are Rock Island Landmarks?
2. What exterior alterations on Rock Island Landmarks are reviewed by the Preservation Commission?
3. Are the properties in Broadway Historic District reviewed by the Rock Island Preservation Commission?
4. Where can I pick up the Rock Island history and architecture tour booklets?
5. How can I learn about the people who built or lived in my house?

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1. What programs does the City of Rock Island offer?
2. How do I apply for the City's Housing programs?
3. How do I qualify for the City's Housing programs?
4. My house needs siding and windows. Is there a program for that?
5. My house needs interior work done-bathroom plumbing, electrical work, and painting. Is there a program for that?
6. I have a rental property that needs repairs. What is available for non-owner occupied properties?

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1. Is my property in a Tax Increment Finance district (TIF)?
2. Is my property in an Enterprise Zone (EZ)?
3. How do I get an Enterprise Zone application?

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1. How do I obtain information on my lot dimensions?
2. Can the City locate my property lines?
3. How accurate are the maps in displaying the features on them?

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1. How much does it cost to rent the King Center?
2. When does summer day camp start and when can I sign-up?
3. How can I contact the Metro Youth Group – Drill Team Steppers?
4. What days/times can I get my taxes done?
5. What programs does the King Center offer free of charge?
6. Is Alcohol & Drug Education still located at the King Center?
7. Is Prairie Legal State Service, Inc. still located at the King Center?
8. Is Youth Service Bureau “YSB” still located at the King Center?
9. Where is Churches United located now?
10. Where is Safer Foundation located now?
11. Is the Success Net Work or Workforce Center still located at the King Center?
12. Does the King Center give any type of monetary donations for rent, utilities, food, etc.?
13. Do you have someone who can speak Spanish at the King Center?
14. Do you assist people with disabilities?
15. Can you assist w/applying for the Circuit Breaker for free or reduced cost for Metro Bus’s rides and discount on license plate?
16. Where I can expunge my record(s)?
17. Where can I get help with eye glasses?
18. Where can homeless women and children get help with finding shelter ?
19. How do I contact the N.A.A.C.P. office?
20. Who is over the VITA’s Income Tax Site for the QC?
21. How do I contact the R.I Striders Tack & Field Association?
22. Does the King Center sponsor for events?

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1. How do I contact or make an appointment with the Mayor?
2. What are the office hours for the Mayor?
3. What is the process for inviting the Mayor to speak at a special event?

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1. How do I organize a neighborhood association?
2. How are the boundaries formed for Rock Island neighborhoods?
3. How do I reach neighborhood leaders?
4. What is the difference between a neighborhood association, neighborhood watch and a block club?
5. What is Neighborhood Partners?
6. How can I get involved in Rock Island neighborhoods?

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1. What is an Emeral Ash Borer?

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1. Where can I go for general business assistance?
2. Do I need a permit for my business sign?

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1. Can I go on a Police Ride Along?
2. How can I obtain information on Sex Offenders in my neighborhood?
3. Does the City of Rock Island have a curfew ordinance?
4. How can I obtain a copy of a crash report?
5. How can I determine if someone is currently in Jail?

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1. How does the city determine who is the owner of a property?
2. What happens if I sold the property but did not record the sale with the County?
3. Does the County take ownership of my property if I stop paying taxes on it?
4. Who is legally responsible for my property if I stop paying taxes on it?
5. What is an inoperable vehicle?
6. How tall must grass and weeds be before I can report it?
7. What if I need to store scrap lumber or salvage materials?
8. What if my neighbor's trees have branches that are growing over my property line?

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1. How do I get information on the public access channel at the City of Rock Island?

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1. What are the Quad Cities?
2. Where is the Quad Cities?
3. What is the population of the Quad Cities?

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1. What economic development activities are occurring in Downtown Rock Island?
2. What are the future development plans for Southwest Rock Island?
3. What is planned for the large vacant lot on the east end of the former International Harvester property on the Rock Island-Moline border?

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1. When will my garbage be picked up if there is a holiday?
2. When is the Free Leaf Collection Program?
3. How do I dispose of items that cannot be collected with my garbage?

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1. What happens if I rent a unit without a rental license to someone?
2. Who do I call to find out if a property has a rental license?
3. Does an owner need a property agent?

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1. My family is from Rock Island; how can I learn more about them?
2. How can I donate family photographs, documents or mementos that illustrate the history of Rock Island?
3. Where can I learn more about Rock Island’s history without buying a book?

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1. What assistance does the City offer to entrepreneurs?
2. Does the City offer financing for new businesses or expansion of existing businesses?
3. Does the City have funding to help with energy efficient building renovations?

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1. Where can I park in downtown Rock Island?
2. How do I request a change in traffic control or signage?
3. What is the City's boulevard sign policy?

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1. What are the current Mississippi River levels in Rock Island?
2. Are boat rentals available?
3. Is there a public boat launch?

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1. Who do I contact if I have questions about my water bill?
2. What is the Water Service Repair Program and the Sewer Lateral Repair Program?
3. What is the Rain Gardens for Rock Island Program?

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1. What is the age requirement to come to Whitewater Junction?
2. Are toys and floatables allowed in the pool?
3. Do you have a member’s only swim?
4. Do you have lockers at Whitewater Junction?
5. What age do you allow to swim during lap swim?
6. What are the requirements to be able to use the slides?
7. Do you have a concession stand?

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1. Does the City of Rock Island have Wi-Fi locations?

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1. How do I register for DayTripper’s School Break Program or Camp Lots-o-Fun?
2. What activities are planned for the DayTripper’s School Break Program or Camp Lots-o-Fun?
3. Will the program be held today, since the weather is questionable?
4. When do I need to register by?
5. What if I register my child for swim lessons and do not put them in the right level?

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1. I want to put up a fence at my home. What are the City regulations?
2. I want to build a garage at my home. What are the City regulations?
3. Can I operate a business out of my home?
4. Can I park a boat, trailer or motor home at my home for an extended period of time?