Report a Concern

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SeeClickFix: Report Concerns For Non-emergency Issues

SeeClickFix is a way for residents to submit questions, comments, or complaints to the City about non-emergency issues and track its progress. It is a convenient way to report potholes, code enforcement, street sign issues, etc. SeeClickFix users can track progress and follow up with city staff, if needed.

The City of Rock Island staff respond to SeeClickFix requests during regular business hours. In the event we receive a report on a holiday, weekend or after-hours, we will read it on the next business day.

Police Non-emergency Report a Concern

The City of Rock Island strives to provide excellent service to our citizens and businesses. If this is an emergency or the complaint is about an activity in progress, please call 911. Use the following online form only for non-emergency situations.

If you would like to report a crime or drug activity please use the 

Police Report a Complaint.

How to use SeeClickFix to Report a Concern to the City of Rock Island.

You can submit a concern below. Alternatively, if you have a smartphone, you can download the SeeClickFix app for Android or iOS.

Will the public be able to see my comments?

Whether or not submissions are visible to the public depends on the category selected. SeeClickFix software includes keyword filters for things like inappropriate language or images, which may trigger auto-moderation for review by SeeClickFix system moderators. SeeClickFix reserves the right to remove content from public view that does not align with their user conduct Terms of Service. The City of Rock Island reserves the right to remove comments from public view if they include private information or violate the CIty's social media commenting policy.

Create an account or report as a guest 

You can create an account, or submit as a guest. Creating an account allows the city to respond to you or ask additional questions.

Instructions to report an issue:

Click New Request.

Drag the map marker to the location of your issue or type the address/location of the issue. Click "Confirm Location."

Select a Request Category from the choices that best match your issue.

Attach an image, if possible, and click "Next Step" or click No Photo.

Add a detailed description, answer any questions or read any important information included from the City about the concern. Click "Confirm Details."

Choose "Submit as yourself," "Hide your identity," or "Submit as a guest".

Click Next to Submit your request.

How can I view reported concerns?

Click "Map" or "List" on the map above. If you choose "Map", click the colored dot to see the report. Click the text box to view all comments and updates.