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1. Who do I contact if I have questions about my water bill?

Please contact the Finance Department at 309-732-2000. Water/Sewer Bill Questions

2. What is the Water Service Repair Program and the Sewer Lateral Repair Program?

The City of Rock Island offers a Water Service Repair Program and a Sewer Lateral Repair Program that will protect property owners from the unexpected financial burden caused by a water service or sewer lateral repair. The Water Service Repair Program costs $5 per month and pays up to $12,000 for the repair or replacement of leaking water services. The Sewer Lateral repair Program costs $9 per month pays up to $12,000 for the repair or replacement of a failed sewer lateral. Repair Programs

3. What are the water, sewer and stormwater rates?

All property owners are billed for utilities on a quarterly or monthly basis.  

Utility Rates

4. What is the Rain Gardens for Rock Island Program?

The Rain Gardens for Rock Island Program will assist homeowners and businesses install proper rain gardens through financial assistance and advice. Rain Gardens for Rock Island