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City Services
Major features of City-owned and operated facilities and services are listed below.
Community & Economic Development
- Active low-interest business loan program with over $9 million in lending
- Award winning historic preservation programs
- Building plan review and inspection based on adopted national model codes
- Five tax increment finance districts
- Housing rehabilitation programs targeted toward older neighborhoods
- Neighborhood outreach including print and email publications and support for neighborhood organizations
- Planning / Zoning services for effective regulation of land uses
- State certified Enterprise Zone
Finance
- Annual audit
- Annual budget
- Bill collection
- Grants
- Payroll and pensions
- Taxes
Fire
- Four stations
- 58 firefighters
Human Resources
- Benefits administration and contract negotiations
- Centralized copier service, purchasing, cable television, and mail service
- Employee assistance program and group health plans
- Liability insurance program including workers’ compensation
- Public access channel
- Recruitment, orientation, and training
- Risk management
Information Technology Department
- Provide free wireless internet access at various locations through the City of Rock Island
- VOIP (voice over internet protocol telephony)
- Networking Infrastructure
Library
- Downloadable e-books and other tools
- Online research and learning tools to use from your own home computer
- Print, audio, and video resources for checkout at three locations
- Public computing, including internet and Wi-Fi access
Martin Luther King, Jr. Community Center
- Dedicated to working toward creating a positive community image, strengthening family relationships and neighborhoods, while celebrating the City’s cultural and ethnic diversity
- Flexible and responsible organization that will help develop all citizens
- Provides opportunities for a diverse population through a variety of programs and services
Parks
- $4.2 million family aquatic center built in 2001
- 26 parks which encompass 850 acres of parks
- Rock Island Fitness and Activity Center, recently expanded
- Two major 18-hole golf courses
Police
- Enhanced 911 emergency response system
- 83 sworn personnel
Public Works
- $55 million upgrade to wastewater treatment facilities in process
- Curbside recycling provided on a subscription basis
- Residential refuse collection provided on a weekly basis
- Two wastewater treatment facilities (main City and Southwest)
- Wastewater system with 185 miles of sanitary and combined sewers
- Water plant capacity of 16 million gallons per day; average production of 5.4 million gallons per day
- Water system with over 226 miles of water mains and Mississippi River as the source